Gigapan Firmware Update Problems and Solution
Gigapan has a firmware update available for the GigaPan Epic Pro, here: GigaPan Epic Pro Firmware Update
To find out if you need it, check the firmware on your Epic Pro thus:
Select “Options” – “Expert Options” – “Firmware Version”
The current firmware version is P010100171-8.
I have a couple of very important tips for Windows users (Windows 7, specifically) which will help prevent any disasters from occurring (i.e., a botched firmware upgrade which will result in a dead Epic Pro):
1) Install the Firmware Upload Tool “As an Administrator”
2) Connect the USB cable from the Epic Pro directly to the motherboard, not to a hub or to the front panel USB ports on your PC. Not doing this caused my Epic Pro to lockup and not be recognized by Windows.
3) Run the Firmware Upload Tool “As an Administrator”